
{"id":5722,"date":"2025-01-29T16:20:53","date_gmt":"2025-01-29T16:20:53","guid":{"rendered":"https:\/\/choupina.enlightagency.pt\/?page_id=5722"},"modified":"2025-01-29T19:17:48","modified_gmt":"2025-01-29T19:17:48","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/choupina.enlightagency.pt\/fr\/perguntas-frequentes\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5722\" class=\"elementor elementor-5722\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ded76d e-con-full e-flex e-con e-parent\" data-id=\"3ded76d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb3a4e2 elementor-widget elementor-widget-heading\" data-id=\"cb3a4e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Envio e Entrega<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1419d3d elementor-widget elementor-widget-n-accordion\" data-id=\"1419d3d\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2100\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2100\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Posso levantar a minha encomenda numa loja f\u00edsica? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2100\" class=\"elementor-element elementor-element-a8242eb e-con-full e-flex e-con e-child\" data-id=\"a8242eb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6629de elementor-widget elementor-widget-text-editor\" data-id=\"e6629de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sim. Aquando da realiza\u00e7\u00e3o da sua encomenda, poder\u00e1 selecionar a op\u00e7\u00e3o de levantamento em loja, sem custos adicionais de entrega.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2101\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2101\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quanto tempo demoro a receber a minha encomenda ao domic\u00edlio? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2101\" class=\"elementor-element elementor-element-20ccde9 e-con-full e-flex e-con e-child\" data-id=\"20ccde9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d486f89 elementor-widget elementor-widget-text-editor\" data-id=\"d486f89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>O per\u00edodo de tempo para a entrega \u00e9 estimado, e come\u00e7a a contar, a partir do momento em que o pagamento \u00e9 rececionado.<\/p><p>No caso de Portugal Continental, a entrega da encomenda \u00e9, normalmente, efetuada num prazo de 10 a 15 dias \u00fateis (mediante a disponibilidade de todos artigos da encomenda). Para as Ilhas o prazo da entrega da encomenda poder\u00e1 ser maior, tendo em conta que \u00e9 feito por transporte mar\u00edtimo.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2102\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2102\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quais s\u00e3o os custos de envio? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2102\" class=\"elementor-element elementor-element-73d70d2 e-con-full e-flex e-con e-child\" data-id=\"73d70d2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b6122 elementor-widget elementor-widget-text-editor\" data-id=\"76b6122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>No caso de residir em Portugal continental, e optar pelo servi\u00e7o de entrega, as despesas de envio depender\u00e3o das caracter\u00edsticas da encomenda que fez. O custo \u00e9 calculado e tem em conta alguns crit\u00e9rios, designadamente a zona a que pertence o seu c\u00f3digo postal e a rela\u00e7\u00e3o peso\/volumetria total dos artigos que comp\u00f5em a sua encomenda.<\/p><p>No caso espec\u00edfico do servi\u00e7o de montagem, \u00e0 despesa de envio j\u00e1 referida anteriormente, \u00e9 ainda acrescido o custo da montagem, que depende da tipologia dos artigos que incluem esse servi\u00e7o, e que se encontram repartidos por classes, dependendo do grau de complexidade associado \u00e0 sua montagem.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2103\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2103\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\">  Posso escolher receber a encomenda numa morada diferente da minha? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2103\" class=\"elementor-element elementor-element-0cb7674 e-con-full e-flex e-con e-child\" data-id=\"0cb7674\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80d2126 elementor-widget elementor-widget-text-editor\" data-id=\"80d2126\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sim, poder\u00e1 escolher onde deseja receber a sua encomenda: na morada de fatura\u00e7\u00e3o ou noutra \u00e0 sua escolha.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2104\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2104\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> A entrega das encomendas \u00e9 agendada? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2104\" class=\"elementor-element elementor-element-b1d2b81 e-con-full e-flex e-con e-child\" data-id=\"b1d2b81\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b188e7 elementor-widget elementor-widget-text-editor\" data-id=\"7b188e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Assim que a sua encomenda estiver pronta para ser entregue, ser\u00e1 contactado via SMS, chamada telef\u00f3nica ou e-mail informando o dia e o per\u00edodo hor\u00e1rio em que a entrega ser\u00e1 efetuada.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2105\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2105\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Fazem entregas para fora do pa\u00eds? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2105\" class=\"elementor-element elementor-element-7392e82 e-con-full e-flex e-con e-child\" data-id=\"7392e82\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3faab16 elementor-widget elementor-widget-text-editor\" data-id=\"3faab16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Qualquer Utilizador pode navegar no nosso site. Um Utilizador que n\u00e3o resida em territ\u00f3rio nacional, mas que mesmo assim queira fazer uma encomenda, poder\u00e1 faz\u00ea-lo. (Contudo, deve contactar atrav\u00e9s das nossas plataformas, para ajustar e agendar as entregas, mas sempre mediante contacto pr\u00e9vio com a Choupina &amp; Pires II atrav\u00e9s do email <a href=\"mailto:choupinaepires2@hotmail.com\">choupinaepires2@hotmail.com<\/a>).<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2106\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2106\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> O meu pedido ainda n\u00e3o chegou. Como devo proceder? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2106\" class=\"elementor-element elementor-element-9c68e58 e-con-full e-flex e-con e-child\" data-id=\"9c68e58\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85ca086 elementor-widget elementor-widget-text-editor\" data-id=\"85ca086\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Poder\u00e1 tamb\u00e9m obter informa\u00e7\u00f5es mais concretas, entrando em contacto connosco.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70b9d0b e-con-full e-flex e-con e-parent\" data-id=\"70b9d0b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aed0ba1 elementor-widget elementor-widget-heading\" data-id=\"aed0ba1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servi\u00e7os<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4892dd2 elementor-widget elementor-widget-n-accordion\" data-id=\"4892dd2\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7600\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Fazem montagem dos produtos? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7600\" class=\"elementor-element elementor-element-d389786 e-con-full e-flex e-con e-child\" data-id=\"d389786\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f00a4cd elementor-widget elementor-widget-text-editor\" data-id=\"f00a4cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sim, dispomos de servi\u00e7o de Montagem. Este servi\u00e7o s\u00f3 se aplica a entregas efetuadas em Portugal Continental e o seu custo depende da tipologia dos artigos que incluem este servi\u00e7o, e que se encontram repartidos por classes, dependendo do grau de complexidade associado \u00e0 sua montagem. Este servi\u00e7o tamb\u00e9m n\u00e3o \u00e9 adequ\u00e1vel para entregas efetuadas nas Ilhas (podendo haver, no entanto, exce\u00e7\u00f5es, devendo para isso contactar-nos para o email choupinaepires2@hotmail.com).<\/p><p>O cliente dever\u00e1 garantir que o espa\u00e7o de montagem est\u00e1 limpo e desimpedido. O servi\u00e7o de entrega e montagem n\u00e3o inclui qualquer tipo de remo\u00e7\u00e3o ou desmontagem de materiais existentes no local.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79b022f e-con-full e-flex e-con e-parent\" data-id=\"79b022f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3882d49 elementor-widget elementor-widget-heading\" data-id=\"3882d49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garantias, Devolu\u00e7\u00e3o e Cancelamento de Encomendas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f203276 elementor-widget elementor-widget-n-accordion\" data-id=\"f203276\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2530\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2530\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Posso cancelar o meu pedido? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2530\" class=\"elementor-element elementor-element-b873c0e e-con-full e-flex e-con e-child\" data-id=\"b873c0e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4918b80 elementor-widget elementor-widget-text-editor\" data-id=\"4918b80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Caso tenha feito a encomenda, pode cancelar a sua encomenda num prazo de 48 horas, desde que a sua mercadoria n\u00e3o tenha sa\u00eddo dos nossos armaz\u00e9ns. Para isso deve entrar em contacto connosco atrav\u00e9s do correio eletr\u00f3nico <a href=\"mailto:choupinaepires2@hotmail.com\">choupinaepires2@hotmail.com<\/a> ou via telefone +351 278421737, indicando a refer\u00eancia do produto e tamb\u00e9m os motivos da anula\u00e7\u00e3o.<\/p>\n<p>Caso o seu pedido j\u00e1 esteja em tr\u00e2nsito (ou seja, no caso de a mercadoria j\u00e1 ter sa\u00eddo dos nossos armaz\u00e9ns), o cancelamento ser\u00e1 tratado como se de uma devolu\u00e7\u00e3o se tratasse e os custos associados ser\u00e3o assumidos pelo cliente. Isto ser\u00e1 aplicado em todos os casos, inclusive nos pedidos que se tenham realizado durante a promo\u00e7\u00e3o de envio gratuito, e o respetivo custo de devolu\u00e7\u00e3o ser\u00e1 o equivalente ao dos gastos de envio sem descontos ou promo\u00e7\u00f5es aplic\u00e1veis.<\/p>\n<p>De qualquer modo, ap\u00f3s a sua comunica\u00e7\u00e3o os nossos servi\u00e7os entrar\u00e3o em contacto consigo. O reembolso ser\u00e1 realizado atrav\u00e9s do mesmo m\u00e9todo de pagamento atrav\u00e9s do qual realizou a compra.<\/p>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Recebi o produto e n\u00e3o gostei dele\/n\u00e3o era aquilo que eu esperava\/arrependi-me. Posso devolv\u00ea-lo? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2531\" class=\"elementor-element elementor-element-b1372a8 e-con-full e-flex e-con e-child\" data-id=\"b1372a8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3bf4c elementor-widget elementor-widget-text-editor\" data-id=\"9f3bf4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pode. De acordo com o artigo 10\u00ba do DL n\u00ba24\/2014 de 14 de Fevereiro, se verificar que o produto n\u00e3o corresponde \u00e0s suas expectativas, poder\u00e1 devolv\u00ea-lo num prazo m\u00e1ximo de 14 dias desde a sua rece\u00e7\u00e3o, sem necessidade de indicar o motivo. Nesse caso, o artigo n\u00e3o deve ser utilizado ou montado, deve continuar na sua embalagem original e n\u00e3o deve ser alvo de modifica\u00e7\u00f5es. Para al\u00e9m disso, deve assegurar-se de que conserva todos os acess\u00f3rios e instru\u00e7\u00f5es de utiliza\u00e7\u00e3o agregados ao produto.<\/p>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2532\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2532\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Se faltar uma pe\u00e7a a um produto, como devo proceder? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2532\" class=\"elementor-element elementor-element-69ee1c8 e-con-full e-flex e-con e-child\" data-id=\"69ee1c8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44f4d36 elementor-widget elementor-widget-text-editor\" data-id=\"44f4d36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Caso receba algum produto que apresente defeito, ou ao qual lhe faltem pe\u00e7as, proceda de uma das seguintes formas: dirija-se a uma das nossas lojas f\u00edsicas, comunique connosco atrav\u00e9s do separador Devolu\u00e7\u00f5es dentro da Conta de Cliente ou ent\u00e3o, atrav\u00e9s dos contactos no nosso site. Tanto num caso como no outro, dever\u00e1 faz\u00ea-lo num prazo de 14 dias desde a rece\u00e7\u00e3o da encomenda e ter\u00e1 de explicar a incid\u00eancia, devendo estar munido da sua fatura e refer\u00eancia do produto.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2533\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2533\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quando recebi o produto verifiquei que ele tinha defeito de fabrico. Como devo proceder para o devolver? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2533\" class=\"elementor-element elementor-element-80904b5 e-con-full e-flex e-con e-child\" data-id=\"80904b5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa69aa7 elementor-widget elementor-widget-text-editor\" data-id=\"fa69aa7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Caso receba algum produto que apresente defeito, ou ao qual lhe faltem pe\u00e7as, proceda de uma das seguintes formas: dirija-se a uma das nossas lojas f\u00edsicas ou comunique connosco atrav\u00e9s do email (<a href=\"mailto:choupinaepires2@hotmail.com\">choupinaepires2@hotmail.com<\/a>) ou telefone (+351 278421737). Dever\u00e1 faz\u00ea-lo num prazo de 14 dias desde a rece\u00e7\u00e3o da encomenda e ter\u00e1 de explicar a incid\u00eancia, devendo estar munido da sua fatura e refer\u00eancia do produto.<\/p><p>Ap\u00f3s o seu contacto, os nossos servi\u00e7os ir\u00e3o avaliar o caso e determinar-se-\u00e1 se haver\u00e1 lugar \u00e0 substitui\u00e7\u00e3o do produto, \u00e0 substitui\u00e7\u00e3o das pe\u00e7as ou a outro tipo de solu\u00e7\u00e3o. Ressalvamos que n\u00e3o ser\u00e1 poss\u00edvel processar a devolu\u00e7\u00e3o se o produto danificado tiver sido total ou parcialmente montado, alterado e\/ou utilizado, seja pelo cliente ou pela pessoa respons\u00e1vel pela montagem. Neste caso, apenas se proceder\u00e1 \u00e0 reposi\u00e7\u00e3o das pe\u00e7as em falta ou \u00e0 substitui\u00e7\u00e3o das pe\u00e7as que apresentem defeitos.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2534\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2534\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Aquando da entrega do produto pela transportadora verifiquei que o produto foi danificado durante o transporte. Como devo proceder? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2534\" class=\"elementor-element elementor-element-7e15f20 e-con-full e-flex e-con e-child\" data-id=\"7e15f20\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-194a4f3 elementor-widget elementor-widget-text-editor\" data-id=\"194a4f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Assegure-se sempre que a embalagem e o estado geral do artigo se encontram em perfeitas condi\u00e7\u00f5es. Caso note que algo est\u00e1 danificado, poder\u00e1 recusar a entrega ou, aceitando-a, anotar obrigatoriamente no documento de rece\u00e7\u00e3o de mercadoria do transportador as evid\u00eancias encontradas, sob pena de a Choupina &amp; Pires II n\u00e3o aceitar a reclama\u00e7\u00e3o a posterior.<\/p><p>Caso pretenda efetuar uma reclama\u00e7\u00e3o por danos no artigo causados pelo transporte, disp\u00f5e de um prazo de 48 horas desde a data da rece\u00e7\u00e3o do mesmo para o fazer. Passado esse per\u00edodo de tempo, a Choupina &amp; Pires II n\u00e3o se responsabiliza por quaisquer danos que possam ter decorrido do transporte. Entre em contacto connosco atrav\u00e9s da nossa linha de Apoio ao Cliente ( +351 278421737).<\/p><p>Ap\u00f3s o seu contacto e avalia\u00e7\u00e3o do caso, os nossos servi\u00e7os entrar\u00e3o em contacto consigo para determinar se haver\u00e1 lugar \u00e0 substitui\u00e7\u00e3o do produto, ao reembolso ou a outro tipo de solu\u00e7\u00e3o.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2535\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2535\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quando e como \u00e9 feito o reembolso? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2535\" class=\"elementor-element elementor-element-1c8e1af e-con-full e-flex e-con e-child\" data-id=\"1c8e1af\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7fd9f4 elementor-widget elementor-widget-text-editor\" data-id=\"a7fd9f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>O reembolso, quando aplic\u00e1vel, ser\u00e1 efetuado ap\u00f3s a valida\u00e7\u00e3o do cumprimento das condi\u00e7\u00f5es de devolu\u00e7\u00e3o descritas na nossa Pol\u00edtica de Garantias e Devolu\u00e7\u00f5es, tendo a Choupina &amp; Pires II um prazo de at\u00e9 14 dias para o efeito, a partir do momento em que recebe os artigos devolvidos.<\/p><p>O reembolso \u00e9 efetuado no mesmo m\u00e9todo de pagamento atrav\u00e9s do qual a compra foi realizada. (Note que o dep\u00f3sito poder\u00e1 demorar a estar vis\u00edvel na sua conta banc\u00e1ria, estando este facto dependente do m\u00e9todo de pagamento).<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2536\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2536\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\">  Que garantia t\u00eam os produtos? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2536\" class=\"elementor-element elementor-element-2637ff3 e-con-full e-flex e-con e-child\" data-id=\"2637ff3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd63549 elementor-widget elementor-widget-text-editor\" data-id=\"cd63549\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>De acordo com o Decreto-Lei n.\u00ba 67\/2003 de 8 de Abril, e com as altera\u00e7\u00f5es introduzidas pelo Decreto-Lei n.\u00ba 84\/2008 de 21 de Maio, todos os produtos s\u00e3o cobertos por uma garantia de 2 anos a partir do momento da entrega. Esta garantia \u00e9 oferecida pelo fabricante.<\/p><p>A Choupina &amp; Pires II n\u00e3o se responsabiliza por quaisquer danos resultantes de manuseamento inadequado, utiliza\u00e7\u00e3o indevida, neglig\u00eancias, desgaste por utiliza\u00e7\u00e3o habitual, montagem ou instala\u00e7\u00e3o incorreta (diferente da indicada), uma vez que este tipo de incid\u00eancias n\u00e3o est\u00e3o inclu\u00eddas na garantia e anulam a mesma.<\/p><p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Envio e Entrega Posso levantar a minha encomenda numa loja f\u00edsica? Sim. Aquando da realiza\u00e7\u00e3o da sua encomenda, poder\u00e1 selecionar a op\u00e7\u00e3o de levantamento em loja, sem custos adicionais de entrega. Quanto tempo demoro a receber a minha encomenda ao domic\u00edlio? O per\u00edodo de tempo para a entrega \u00e9 estimado, e come\u00e7a a contar, a [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5722","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Perguntas Frequentes - Choupina &amp; Pires II<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/choupina.enlightagency.pt\/fr\/perguntas-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas Frequentes - Choupina &amp; Pires II\" \/>\n<meta property=\"og:description\" content=\"Envio e Entrega Posso levantar a minha encomenda numa loja f\u00edsica? Sim. Aquando da realiza\u00e7\u00e3o da sua encomenda, poder\u00e1 selecionar a op\u00e7\u00e3o de levantamento em loja, sem custos adicionais de entrega. Quanto tempo demoro a receber a minha encomenda ao domic\u00edlio? 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